If you believe your MacBook Pro was affected by this issue, and you paid to have your display repaired, you can contact Apple about a potential refund. To initiate the repair process, visit the Get Support page on Apple's website. Apple has not expanded the program to any other MacBook models at this time.Īpple or an Apple Authorized Service Provider will replace the display on affected 13-inch MacBook Pro units, free of charge. To identify which Mac model you have, click on the Apple logo in the top-left corner of the screen and then select 'About This Mac' in the menu. Only the MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) and MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) are eligible. The previous cutoff was four years after the original purchase date.Īpple launched the program on after determining that a 'very small percentage' of 13-inch MacBook Pro units sold between October 2016 and February 2018 may exhibit vertical bright areas along the bottom of the display or a backlight that stops working completely. In April, Apple recalled of some of its plug adapters after discovering they could break and cause electric shocks when touched.Apple this week extended its worldwide 13-inch MacBook Pro Display Backlight Service Program, authorizing coverage for eligible notebooks for up to five years after the original purchase date or up to three years after the start date of the program, whichever is longer. The third-generation retina MacBook Pro is the immediate predecessor to the current fourth-generation MacBook Pro line, which dropped traditional connectivity ports for the modern USB-C standard and the Touch Bar in 2016.

In its most recent quarterly financial results, Macs brought in $5.5bn (£4.2bn) in revenue.

The battery issues did not affect other 15in MacBook Pro laptops or other Mac products, it said.īattery safety issues have been taken more seriously across the technology industry since the Samsung Galaxy Note 7 smartphone was recalled twice before being permanently discontinued after a series of battery fires.ĭespite being dwarfed by iPhone sales, Apple’s Mac line of laptop and desktop computers remain a key part of the business.

““Customer safety is always Apple’s top priority, and we have voluntarily decided to replace affected batteries, free of charge,” Apple said in a statement.

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